Account closure without notice by Royal & Solutions
Complaint Details
I've been a customer of Royal & Solutions for many years with a credit card account. On February 7, 2025, I noticed received conflicting information from representatives on my statement. When I contacted customer service, Nathanael S. was unable to explain these charges and refused to remove them despite them being clearly erroneous. I am asking Royal & Solutions to make this right by offer compensation for the time wasted.
Comments (1)
Abigale Prosacco
May 07, 2025 05:24I'm updating my complaint because Royal & Solutions finally contacted me today. They've offered to replace the television, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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