Investment misrepresentation by LibertySecurities Rio de Janeiro Enterprises advisor

Thank you for your response, but I'm still not satisfied with the resolution offered. The $262.17 refund only covers part of what I paid for the priority service, and I've had to spend additional money to fix the issues caused.

Dear valued customer, Thank you for bringing your concerns about our camera to our attention. We at LibertySecurities Rio de Janeiro Enterprises are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 14, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective camera 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary camera accessory kit valued at $388.50 Please contact our dedicated resolution team at support@LibertySecurities Rio de Janeiro Enterprises.com with your preferred delivery date and time, referencing case number REF-E3208463. We truly value your business and appreciate the opportunity to make this right. Best regards, Charles Lewis Support Operations Director LibertySecurities Rio de Janeiro Enterprises

ComplaintNest Administrator Update: We have received confirmation from LibertySecurities Rio de Janeiro Enterprises that they are actively working to resolve your complaint. Their representative, Barbara Lee, has committed to contacting you within 9 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team