Factories & Incorporated refused to address was sold expired products
Complaint Details
I am writing regarding order #ORD-6548-RAV-9358 placed with Factories & Incorporated on December 18, 2024. I paid $936.41 for equipment, but when it arrived, I discovered had repeated billing errors. I've made numerous attempts to contact customer service, but Griffin K. and other representatives have not been helpful in resolving this matter. I would like Factories & Incorporated to issue a formal apology.
Comments (2)
Orpha Hane
May 21, 2025 05:46Just wanted to follow up on my complaint regarding Factories & Incorporated. I haven't heard anything back yet, and the smartphone I purchased is still not working correctly. Any assistance would be greatly appreciated.
Clement Doyle
May 20, 2025 05:29ComplaintNest Administrator Note: We have reviewed this complaint against Factories & Incorporated and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smartphone. ComplaintNest Support Team
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