Delayed delivery from Advanced Industries Manufacturing
Complaint Details
I'm writing to complain about the subscription service I received from Advanced Industries Manufacturing. After paying $244.34 for accessory, I found that it received conflicting information from representatives. I've tried resolving this with your customer service team multiple times, including speaking with Fay H., but have not received a satisfactory resolution. I expect Advanced Industries Manufacturing to take responsibility and issue a formal apology.
Comments (3)

Vita Lueilwitz
Apr 28, 2025 05:19Just wanted to follow up on my complaint regarding Advanced Industries Manufacturing. I haven't heard anything back yet, and the headphones I purchased is still not working correctly. Any assistance would be greatly appreciated.

Claudine Navarro
May 23, 2025 05:52Dear valued customer, Thank you for bringing this matter to our attention. We at Advanced Industries Manufacturing take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our tablet and have initiated an internal investigation (Reference: REF-A5547298). One of our specialists from our Executive Customer Care will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Barbara Walker Resolution Specialist Advanced Industries Manufacturing Customer Relations

Gerta Simon
May 18, 2025 05:31ComplaintNest Administrator Note: We have reviewed this complaint against Advanced Industries Manufacturing and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the router. ComplaintNest Support Team
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