Account closure without notice by Global & Associates Samara
Complaint Details
I applied for a credit card with Global & Associates Samara on February 6, 2025 and was assured by Archibald L. that I was approved. I planned my finances accordingly, but after discovered data privacy issues, I was suddenly informed that my application was denied. This has caused significant financial hardship and embarrassment. I am requesting that Global & Associates Samara fix their misleading advertising as soon as possible.
Comments (2)
Lou Fritsch
May 14, 2025 05:33I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Global & Associates Samara. Can someone please provide an update?
Henrik Fritsch
May 18, 2025 05:18Dear valued customer, Thank you for your complaint regarding the router you purchased on April 23, 2025. At Global & Associates Samara, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $486.68 2. A replacement router with an extended warranty 3. A store credit of $486.68 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-671F0311. We value your business and hope to restore your confidence in our company. Best regards, Barbara Wilson Service Excellence Manager Global & Associates Samara
Complaint Status
Contacted CompanyAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Contacted Company"