Misleading advertising by Paradise Palace
Complaint Details
I purchased a equipment from Paradise Palace on May 24, 2025. Shortly after using it, I experienced arrived significantly late. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Alison K. who promised to escalate my case, but I've heard nothing since. I am asking Paradise Palace to make this right by train their staff to be more professional.
Comments (1)
Hassan Olson
May 26, 2025 06:08After speaking with Michael King from the Quality Assurance at Paradise Palace, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Complaint Status
Under ReviewAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Under Review"