Delayed delivery from Stay International Nîmes Ltd.
Complaint Details
I'm writing to complain about the subscription service I received from Stay International Nîmes Ltd.. After paying $791.23 for item, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Ozella F., but have not received a satisfactory resolution. I hope Stay International Nîmes Ltd. will address this issue by stop their deceptive business practices.
Comments (2)
Wilfredo Kutch
May 26, 2025 05:31Just wanted to follow up on my complaint regarding Stay International Nîmes Ltd.. I haven't heard anything back yet, and the fitness tracker I purchased is still not working correctly. Any assistance would be greatly appreciated.
Gabriela Pietsch
May 13, 2025 05:27Dear customer, On behalf of Stay International Nîmes Ltd., I would like to personally apologize for the inconvenience you've experienced with our loyalty program. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-6D8E4836) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Richard Thomas Customer Advocacy Manager Stay International Nîmes Ltd.
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Status updateStatus changed to "Resolved"