Account problems with Serene Inn & Services
Complaint Details
I have been a loyal customer of Serene Inn & Services for several years. However, my recent experience has been extremely disappointing. I ordered product (order #ORD-9007-KBY-1535) on February 15, 2025, and have encountered had my warranty claim denied unfairly. Despite multiple calls to customer service, no one has been able to help me. I hope Serene Inn & Services will address this issue by reimburse me for additional expenses.
Comments (2)
Aurore Denesik
May 19, 2025 05:46I wanted to update this complaint to mention that a representative from Serene Inn & Services called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Clement Doyle
May 17, 2025 05:57ComplaintNest Administrator Note: We have reviewed this complaint against Serene Inn & Services and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the winter coat. ComplaintNest Support Team
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