Recurring faced system outages with Serene Inn & Services system

Travel & Vacations Verified Under Review Sep 20, 2024
Serene Inn & Services | Ecuador | Diego Kiehn

Complaint Details

I have been a loyal customer of Serene Inn & Services for several years. However, my recent experience has been extremely disappointing. I ordered accessory (order #ORD-5057-HDF-8501) on March 25, 2025, and have encountered discovered data privacy issues. Despite multiple calls to customer service, no one has been able to help me. I am asking Serene Inn & Services to make this right by offer compensation for the time wasted.

442 views | 1 comments | Sep 20, 2024 10:44

Comments (1)

Diego Kiehn

Diego Kiehn

May 11, 2025 05:41

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Serene Inn & Services has been much more responsive, though we still haven't reached a satisfactory resolution regarding their technical support package.

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Sep 20, 2024 Diego Kiehn

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May 26, 2025 System

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May 26, 2025 System