Hidden fees discovered in GlobalSavings International statement
Complaint Details
I've been a customer of GlobalSavings International for many years with a mortgage product account. On May 17, 2025, I noticed was sold expired products on my statement. When I contacted customer service, Laurine R. was unable to explain these charges and refused to remove them despite them being clearly erroneous. I expect GlobalSavings International to take responsibility and adjust my account balance.
Comments (2)
Darius Paucek
May 14, 2025 05:43I'm adding this comment to provide additional information. The smartphone from GlobalSavings International not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Brenna Hilpert
May 23, 2025 05:27ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding GlobalSavings International's headphones and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at GlobalSavings International and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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Status updateStatus changed to "Under Review"