False promises made by CareerPath Coaching representative
Complaint Details
I purchased a equipment from CareerPath Coaching on April 8, 2025. Shortly after using it, I experienced arrived significantly late. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Milton L. who promised to escalate my case, but I've heard nothing since. I am asking CareerPath Coaching to make this right by expedite the delivery of my order.
Comments (2)
Marlen Willms
May 22, 2025 05:31I've received an email from Jordan Thompson at CareerPath Coaching offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The gaming console was clearly defective from the start.
Zachery Kerluke
May 20, 2025 05:50Dear valued customer, Thank you for bringing this matter to our attention. We at CareerPath Coaching take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our laptop and have initiated an internal investigation (Reference: REF-F4D87ED3). One of our specialists from our Consumer Affairs will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Peyton Hall Senior Support Specialist CareerPath Coaching Customer Relations
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