VintageCellar Wines refused to address stopped working after two weeks
Complaint Details
I want to report a serious concern with VintageCellar Wines's service plan that I purchased on February 7, 2025 from your West Sandra, Rhode Island store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Francesco F., but my issue remains unresolved. I am requesting that VintageCellar Wines train their staff to be more professional as soon as possible.
Comments (2)
Abigail Marks
May 15, 2025 06:00An update to my situation: I've now spoken with three different representatives from VintageCellar Wines, and each has given me conflicting information about how to resolve the issue with my winter coat. This is extremely frustrating.
Montana Yundt
May 23, 2025 05:19ComplaintNest Administrator Note: We have reviewed this complaint against VintageCellar Wines and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the t-shirt. ComplaintNest Support Team
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