Security concern with TechBazaar service
Complaint Details
I have been a loyal customer of TechBazaar for several years. However, my recent experience has been extremely disappointing. I ordered warranty package (order #ORD-8732-OHU-1453) on December 4, 2024, and have encountered received conflicting information from representatives. Despite multiple calls to customer service, no one has been able to help me. I am asking TechBazaar to make this right by compensate me for the inconvenience.
Comments (2)
Adam Jacobs
May 21, 2025 05:26I appreciate TechBazaar reaching out, but the solution provided doesn't address my original concern. The replacement smartwatch has the same defect as the original one I complained about.
Margarita Kuhn
May 16, 2025 06:00Dear valued customer, Thank you for your complaint regarding the wireless speaker you purchased on May 25, 2025. At TechBazaar, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $195.14 2. A replacement wireless speaker with an extended warranty 3. A store credit of $195.14 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-3F00F874. We value your business and hope to restore your confidence in our company. Best regards, Casey Smith Client Relations Manager TechBazaar
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Status updateStatus changed to "Resolved"