Poor customer service experience with LuxeGoods Online

Employees Verified Contacted Company Feb 01, 2025
LuxeGoods Online | Taiwan | Cierra Kuhic

Complaint Details

I am writing regarding order #ORD-4186-KBI-3516 placed with LuxeGoods Online on May 24, 2025. I paid $152.92 for device, but when it arrived, I discovered was overcharged for basic service. I've made numerous attempts to contact customer service, but Kyle W. and other representatives have not been helpful in resolving this matter. I am asking LuxeGoods Online to make this right by stop their deceptive business practices.

383 views | 1 comments | Feb 01, 2025 08:52

Comments (1)

Cierra Kuhic

Cierra Kuhic

May 07, 2025 05:24

I appreciate LuxeGoods Online reaching out, but the solution provided doesn't address my original concern. The replacement jeans has the same defect as the original one I complained about.

Helpful (1) Reply

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Feb 01, 2025 Cierra Kuhic

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May 26, 2025 System

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Status changed to "Contacted Company"

May 26, 2025 System

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