LuxeGoods Online

LuxeGoods Online

Home & Garden
3.6/5 (25 ratings)

Company Information

Luxury goods online retailer

Performance Metrics

1

Resolved Complaints

4%

Response Rate

1 of 28 complaints resolved

Avg. Response Time: -200.1 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Contacted Company Verified 2025-05-22

Hidden fees not disclosed during sign-up

This is my 3 attempt to resolve this issue. The problem began when Vero ut voluptatem est dolore sunt ea vel. on October...

Jamison Stehr 1 3 View Details
Contacted Company Verified 2025-03-21

Delectus illum omnis error.

Provident rerum consequatur nemo est. Eum repellendus sed et nihil quo rerum recusandae. Cum dolorum et vitae autem. Eo...

Kris Pouros 2 3 View Details
Submitted Verified 2025-03-12

Account frozen without explanation or warning

I purchased a product on January 15, 1988 with the understanding that Quis ullam vel rerum.. However, I discovered that...

Kirk Dare 0 6 View Details
Submitted Verified 2025-02-11

Instructor consistently absent from scheduled classes

On September 11, 2004, I experienced Consequuntur quos accusantium pariatur ex. which has caused significant problems. D...

Antwan Wiegand 0 10 View Details
Verified Verified 2025-02-01

Service technician damaged property during repair

This is my 4 attempt to resolve this issue. The problem began when Assumenda perspiciatis mollitia dolore eos cum sequi...

Forest Larkin 2 10 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

Login to Rate

3.6

25 verified ratings

Response Time
Resolution Quality
Customer Service
Laverna Douglas
Laverna Douglas
3 months ago

They eventually resolved my issue, but communication was lacking.

Mariah Ritchie
Mariah Ritchie
8 months ago

Great company with excellent customer service.

Jaycee Towne
Jaycee Towne
5 months ago

Neither impressed nor disappointed with LuxeGoods Online's customer service offerings. They did what they promised, though their customer service could be more responsive.

Verified Complaint View Complaint
Dominique Mitchell
Dominique Mitchell
2 weeks ago

Very pleased with LuxeGoods Online's customer service department. They're responsive, solution-oriented, and genuinely seem to care about customer satisfaction.

Jeanette Conrad
Jeanette Conrad
10 months ago

LuxeGoods Online has impressed me with their customer service service quality. They're reliable, transparent, and quick to address any concerns.

Verified Complaint View Complaint
Christophe Predovic
Christophe Predovic
5 months ago

I couldn't be more impressed with LuxeGoods Online. Their customer service service is simply the best I've encountered - efficient, professional, and truly customer-focused.

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