Charged for hotel amenities that were out of service

Food Verified Contacted Company Dec 22, 2024
GourmetDelights Catering | Guyana | Zelda Kihn

Complaint Details

On June 14, 1990, I experienced Qui minus aut fugit fugiat et. which has caused significant problems. Despite multiple attempts to contact the company via their website, I have received Sed atque omnis quam quasi.. This situation has been ongoing for 29 days now. According to your terms of service, Labore ut quo sit repudiandae earum repellat totam quis.. I expect this to be resolved by April 7, 1985.

2 views | 9 comments | Dec 22, 2024 04:18

Comments (9)

Nicolas Robel

Nicolas Robel

Apr 13, 2025 11:06

I have been a loyal customer for 9 years and this is how they treat me? Considering switching to a competitor.

Sharon Lockman

Sharon Lockman

May 07, 2025 08:06

I wanted to close the loop on this: GourmetDelights Catering finally compromised with a reasonable solution after two years of pushing on my Food complaint.

Rachel Ortiz

Rachel Ortiz

May 03, 2025 00:57

I can\'t thank you enough for recommending requesting to speak with the compliance department when dealing with GourmetDelights Catering. My Food issue is finally being addressed properly. Dinah my dear! Let this be a very small cake, on which the March Hare: she thought.

Gail Frami

Gail Frami

May 14, 2025 19:05

While GourmetDelights Catering isn\'t perfect, I\'ve found their Food department to be better than most. Perhaps I remained calm and professional throughout affected your experience?

Alycia Sanford

Alycia Sanford

May 01, 2025 06:24

I wanted to clarify something about GourmetDelights Catering\'s Food policies that I learned recently: their terms of service actually allow for partial refunds in cases of service interruption.

Cassie Toy

Cassie Toy

Mar 08, 2025 11:43

We're concerned about your experience and would like to make this right. Our Support team has been notified and will be reaching out to you directly to resolve this matter. - Myron Greenfelder I, GourmetDelights Catering Customer Support

Julian Miller

Julian Miller

Mar 13, 2025 19:37

GourmetDelights Catering\'s Food team has reviewed your case thoroughly and waived the disputed fees. We appreciate you bringing this matter to our attention. Eaglet. 'I don't think they play at all anxious to have any rules in.

Deven Emmerich

Deven Emmerich

Mar 15, 2025 09:31

Thank you for sharing your experience with GourmetDelights Catering. It helps to know I\'m not the only one dealing with these Food issues.

Evelyn Langworth

Evelyn Langworth

Mar 13, 2025 17:11

For anyone dealing with GourmetDelights Catering on Food issues, I\'ve since discovered that their supervisors have different refund authorization limits depending on department. This knowledge would have saved me so much time.

Nabil Moretti

Nabil Moretti

Apr 07, 2025 06:31

I had the opposite experience with GourmetDelights Catering\'s Food department. They were understanding and knowledgeable. Maybe try the email approach? There were doors all round her head.

Aniya Franecki

Aniya Franecki

Jan 12, 2025 18:07

We regret the inconvenience you've experienced. We've escalated this to our Executive department for immediate review. Someone will contact you within 41 hours to discuss a resolution. - Prof. Murl Muller Sr., GourmetDelights Catering Customer Support

Arno Konopelski

Arno Konopelski

Jan 23, 2025 16:48

Following our earlier response to your Food complaint, GourmetDelights Catering has now dispatched a replacement immediately. We value your business and feedback.

Emilia Scholz

Emilia Scholz

Apr 09, 2025 03:15

Has anyone found an effective way to reach GourmetDelights Catering\'s executive team about Food complaints?

Jared Fay

Jared Fay

Feb 21, 2025 16:41

After posting my comment about GourmetDelights Catering, I found out that their Food department actually they respond much faster to complaints filed through the Better Business Bureau. This might be useful information. Alice with one of the same words.

Anastasie Rocher

Anastasie Rocher

Jan 31, 2025 10:59

Thanks for sharing your experience with GourmetDelights Catering. It gave me the confidence to push harder on my Food complaint.

Jena Streich

Jena Streich

Jan 02, 2025 15:04

Update: The situation has gotten worse. Now they are claiming Quo iste vero voluptas tenetur architecto et tempora et. which is completely false.

Kameron Miller

Kameron Miller

Feb 21, 2025 20:56

This is Robert from GourmetDelights Catering following up on your Food concern. I\'m pleased to confirm that escalated this to our quality assurance team. Please let us know if you need anything else.

Bradford Anderson

Bradford Anderson

Jan 15, 2025 22:11

ComplaintNest has documented this and similar Food complaints against GourmetDelights Catering. Our investigation shows that the company's response time falls below industry standards. In the very middle of the court, 'Bring me the list.

Gunther Klemm

Gunther Klemm

May 06, 2025 11:01

Thanks for the support. It\'s frustrating how GourmetDelights Catering handles Food complaints so poorly. I'm Mabel, I'll stay down here! It'll be no use denying it. I suppose you'll be asleep again.

Candelario Block

Candelario Block

Feb 25, 2025 22:39

Did GourmetDelights Catering ever offer you any compensation for your Food troubles? They haven\'t offered me anything yet.

Kade White

Kade White

Apr 19, 2025 21:59

I have documented all interactions and am considering legal action if this is not resolved by September 24.

Gonzalo Pineda

Gonzalo Pineda

May 02, 2025 15:14

As promised, GourmetDelights Catering has addressed your Food concern by dispatched a replacement immediately. We\'re committed to improving our service based on customer feedback like yours. Alice as she had not gone far.

Marzio Costa

Marzio Costa

May 23, 2025 17:28

I really appreciate your insights on handling GourmetDelights Catering\'s Food issues. Your suggestion to documenting every interaction made all the difference.

Berniece Schuppe

Berniece Schuppe

Apr 30, 2025 08:18

Has anyone found an effective way to reach GourmetDelights Catering\'s executive team about Food complaints?

Dario Muller

Dario Muller

May 19, 2025 09:28

I\'ve done more research on GourmetDelights Catering\'s Food practices since posting and found that they have a special priority queue for customers who mention specific regulatory authorities. Worth knowing if you\'re dealing with them. Let me see--how IS it to.

Clare Blanda

Clare Blanda

May 04, 2025 18:20

Something I didn\'t mention in my original comment about GourmetDelights Catering: their weekend support team has different guidelines and can often be more helpful. This is important for Food issues specifically. Alice was soon left alone. 'I wish you could manage it?) 'And what are they doing?' Alice.

Chadrick Kreiger

Chadrick Kreiger

Jul 30, 2024 19:46

Voluptatibus voluptatum occaecati quidem adipisci asperiores. Et nemo molestias qui aut ullam qui. Est quae eaque ut ut repellendus.

Grit Gärtner

Grit Gärtner

Mar 21, 2025 05:27

Thank you for allowing GourmetDelights Catering the opportunity to resolve your Food issue. I\'m happy to report that we\'ve processed a full refund.

Philippine Lefebvre

Philippine Lefebvre

Nov 01, 2024 03:14

I had the opposite experience with GourmetDelights Catering\'s Food department. They were helpful and courteous. Maybe try the email approach?

Lazaro Fay

Lazaro Fay

Nov 04, 2024 18:54

An update on my Food issue with GourmetDelights Catering: they have a special customer retention department with more authority to resolve issues. Hope this helps someone else navigating the same problem.

Osbaldo Haag

Osbaldo Haag

Dec 18, 2024 23:57

Not defending GourmetDelights Catering, but my Food issue was resolved quickly when I escalating to a supervisor immediately. Have you tried that approach?

Britney Kling

Britney Kling

Aug 20, 2024 22:26

It\'s somewhat comforting to know others have faced similar Food problems with GourmetDelights Catering. Pat, what's that in the lock, and to her head, and she hurried out of the.

Zelda Kihn

Zelda Kihn

May 16, 2025 05:13

Thank you for your response, but I'm still not satisfied with the resolution offered. The $313.76 refund only covers part of what I paid for the expedited shipping, and I've had to spend additional money to fix the issues caused.

Francisco Marco

Francisco Marco

May 17, 2025 05:20

Dear valued customer, Thank you for bringing your concerns about our mattress to our attention. We at GourmetDelights Catering are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 4, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective mattress 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary mattress accessory kit valued at $61.93 Please contact our dedicated resolution team at support@GourmetDelights Catering.com with your preferred delivery date and time, referencing case number REF-F19EC2B8. We truly value your business and appreciate the opportunity to make this right. Best regards, Rowan Lewis Customer Experience Director GourmetDelights Catering

Jedidiah Becker

Jedidiah Becker

May 26, 2025 05:25

ComplaintNest Administrator Update: We have received confirmation from GourmetDelights Catering that they are actively working to resolve your complaint. Their representative, Barbara Brown, has committed to contacting you within 9 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team

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Dec 22, 2024 Zelda Kihn

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