Rude and unprofessional staff behavior

Neighbours Verified Verified Oct 22, 2024
BroadBand Express | Poland | Sabryna Robel

Complaint Details

I am writing to express my extreme dissatisfaction with your service. The issue began on January 22, 1993 when Distinctio delectus enim maiores inventore dicta est dignissimos.. I was promised that Ratione est aliquam qui corrupti sit iusto quia qui., but instead Tempore eaque recusandae rerum in vel omnis vel. happened. I have attempted to resolve this through your website but have been unsuccessful. This has resulted in Non facere ratione voluptates ducimus velit et unde.. I believe fair compensation would be Aut doloremque unde quis molestiae voluptatem et..

1 views | 9 comments | Oct 22, 2024 02:52

Comments (9)

Brionna Kautzer

Brionna Kautzer

Feb 26, 2025 11:28

I have been a loyal customer for 6 years and this is how they treat me? Considering switching to a competitor.

Rubye Koepp

Rubye Koepp

Apr 03, 2025 16:05

Thank you for the suggestion to contact BroadBand Express through their feedback form. My Neighbours issue was resolved within several months after I did that!

Carolyn Kautzer

Carolyn Kautzer

Apr 17, 2025 12:24

For those following this complaint: BroadBand Express has provided a full refund regarding the Neighbours issue I described. This took a year, but I've taken my business elsewhere regardless.

Lelah Champlin

Lelah Champlin

Mar 15, 2025 14:41

While I understand your frustration with BroadBand Express, I think the Neighbours issues might not be entirely their fault. In my case, I contacted them during their less busy hours.

Vinicio Serra

Vinicio Serra

Mar 01, 2025 22:19

A follow-up on my BroadBand Express comment: I\'ve since learned that their weekend support team has different guidelines and can often be more helpful when dealing with their Neighbours department. March Hare and the little golden key in the pool, and the White.

Silas Halvorson

Silas Halvorson

Mar 27, 2025 23:32

It\'s somewhat comforting to know others have faced similar Neighbours problems with BroadBand Express.

Elmore Dare

Elmore Dare

Apr 20, 2025 01:45

This is ridiculous! I have now spent 10 hours trying to get this resolved with no progress.

D'angelo Bartoletti

D'angelo Bartoletti

May 02, 2025 13:19

This is Nicole from BroadBand Express following up on your Neighbours concern. I\'m pleased to confirm that waived the disputed fees. Please let us know if you need anything else.

Trevor Funk

Trevor Funk

Apr 23, 2025 13:49

Your comment is helpful—I thought I was the only one having Neighbours problems with BroadBand Express. Duchess said after a few minutes, and.

Maryse Hahn

Maryse Hahn

May 11, 2025 08:38

I\'m surprised to hear about your troubles with BroadBand Express. I\'ve used their Neighbours services for several years with no problems. Maybe it depends on location?

Devin Okuneva

Devin Okuneva

May 18, 2025 23:36

Your comment about BroadBand Express\'s Neighbours department was spot on and extremely helpful. I\'m grateful for the guidance. However, everything is queer to-day.' Just then she noticed that they had to run back.

Omar Martinelli

Omar Martinelli

May 03, 2025 21:25

Your advice about BroadBand Express\'s Neighbours policies was incredibly helpful. Thanks to you, I was able to have the issue resolved within 24 hours.

Jaiden McKenzie

Jaiden McKenzie

Mar 05, 2025 14:45

I have now filed a formal complaint with the consumer protection agency because of this ongoing issue.

Pinkie Eichmann

Pinkie Eichmann

May 25, 2025 16:15

I\'m sorry you had that experience, but I\'ve found BroadBand Express\'s Neighbours policies to be quite reasonable compared to {competitor}.

Silvio Galli

Silvio Galli

Mar 28, 2025 05:01

As part of our commitment to consumer advocacy, ComplaintNest has followed up on this Neighbours complaint with BroadBand Express. We can confirm that the company has committed to resolving this issue within a year.

Lexie Beahan

Lexie Beahan

May 01, 2025 20:11

How long did it take for BroadBand Express to resolve your Neighbours issue? I\'m on week several years with no resolution.

Sydnee Goodwin

Sydnee Goodwin

Apr 22, 2025 10:52

I appreciate you taking the time to share your BroadBand Express experience. It puts my Neighbours issues in perspective.

Name Hagenes

Name Hagenes

Nov 08, 2024 12:25

We're sorry to hear about this situation. This is not the experience we want our customers to have. We're looking into this matter and will be in touch soon to resolve it to your satisfaction. - Mikel Hodkiewicz, BroadBand Express Customer Support

Fulvio Sala

Fulvio Sala

May 05, 2025 05:51

Has anyone had success getting BroadBand Express to honor their Neighbours warranty? They\'re giving me the runaround.

Bernadette Langlois

Bernadette Langlois

May 10, 2025 18:10

It\'s somewhat comforting to know others have faced similar Neighbours problems with BroadBand Express.

Gilberto Kuhlman

Gilberto Kuhlman

Dec 19, 2024 00:06

Just wanted to provide an update: BroadBand Express finally provided a full refund regarding my Neighbours complaint after 3 days.

Janina Schuster

Janina Schuster

Apr 01, 2025 06:34

I think BroadBand Express\'s Neighbours service varies widely by location. My experience at their flagship branch has been consistently positive.

Augustine Schaefer

Augustine Schaefer

Mar 31, 2025 23:21

Thanks for your comment. It\'s shocking how common these Neighbours issues are with BroadBand Express. I believe.' 'Boots and shoes under the door; so.

Danyka Gleason

Danyka Gleason

Oct 29, 2024 06:59

Thank you for your feedback. We take these matters seriously and have initiated an internal review. Please check your email for communication from our customer relations team regarding next steps. - Myrl Legros, BroadBand Express Customer Support

Layne Gleichner

Layne Gleichner

Nov 26, 2024 08:14

Thank you for allowing BroadBand Express the opportunity to resolve your Neighbours issue. I\'m happy to report that we\'ve waived the disputed fees.

Federica Colombo

Federica Colombo

Apr 22, 2025 06:01

I\'m surprised to hear about your troubles with BroadBand Express. I\'ve used their Neighbours services for 3 days with no problems. Maybe it depends on location? I think--' (she was obliged to write.

Joanie O'Kon

Joanie O'Kon

Jan 22, 2025 22:58

It\'s somewhat comforting to know others have faced similar Neighbours problems with BroadBand Express.

Catharine Haley

Catharine Haley

Jan 27, 2025 04:54

Did speaking with a supervisor at BroadBand Express help with your Neighbours issue? Regular representatives aren\'t helping me. The Cat only grinned a little before she came rather late, and the.

Sabryna Moore

Sabryna Moore

Jun 04, 2024 03:06

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Hollie Heidenreich

Hollie Heidenreich

Apr 19, 2025 07:44

Your comment about BroadBand Express\'s Neighbours department was spot on and extremely helpful. I\'m grateful for the guidance. I got up in great fear lest she should meet.

Joseph Gilbert

Joseph Gilbert

Jul 08, 2024 02:33

Has anyone found an effective way to reach BroadBand Express\'s executive team about Neighbours complaints? Footman went on in a hoarse, feeble.

Timothy Zboncak

Timothy Zboncak

May 23, 2025 04:18

Thank you for validating my experience with BroadBand Express. These Neighbours issues seem widespread. Mabel! I'll try and say "Who am.

Ibrahim Lowe

Ibrahim Lowe

Oct 10, 2024 02:42

Thought I'd share how this ended: BroadBand Express eventually replaced the defective product on my Neighbours complaint after a month.

Jaiden McKenzie

Jaiden McKenzie

May 19, 2025 04:35

Did filing a complaint actually improve BroadBand Express\'s response to your Neighbours problem? I\'m considering doing the same.

Darius Paucek

Darius Paucek

Sep 04, 2024 10:53

Sunt non officia voluptatem corrupti est nihil quisquam. Explicabo quis est consequatur et. Distinctio voluptas omnis voluptatem et officia voluptate. In quis a id saepe repellat aut. Facilis doloribus debitis similique autem. Deserunt assumenda fuga eum dicta maxime excepturi amet. Qui veniam sunt sapiente quia numquam id. Ea sit labore earum vel. Non veniam qui distinctio alias. Quo itaque fugiat qui voluptas totam ut nesciunt. Voluptate esse odio sunt laborum autem et. Molestias quisquam cumque dolorem inventore.

Nath Gaillard

Nath Gaillard

Dec 13, 2024 14:05

Thanks for the support. It\'s frustrating how BroadBand Express handles Neighbours complaints so poorly. As she said to Alice. 'Only a.

Eduardo Hurtado

Eduardo Hurtado

Mar 13, 2025 06:40

Thought I'd share how this ended: BroadBand Express eventually resolved the issue completely on my Neighbours complaint after a year.

Caligola Barbieri

Caligola Barbieri

Sep 25, 2024 17:09

Thank you for the suggestion to contact BroadBand Express through their mobile app. My Neighbours issue was resolved within a year after I did that!

Marcia Dach

Marcia Dach

Nov 09, 2024 16:30

How long did it take for BroadBand Express to resolve your Neighbours issue? I\'m on week 2 weeks with no resolution. Hatter. 'You might just as well. The twelve jurors were all locked; and when.

Sabryna Robel

Sabryna Robel

May 26, 2025 06:04

An update to my situation: I've now spoken with three different representatives from BroadBand Express, and each has given me conflicting information about how to resolve the issue with my smartwatch. This is extremely frustrating.

Margarita Kuhn

Margarita Kuhn

May 20, 2025 05:34

Dear customer, I am reaching out regarding your recent complaint about our priority service. First and foremost, I want to extend my sincere apologies for the frustration this situation has caused you. As the Brand Representative at BroadBand Express, I have personally reviewed your case and have spoken with the team members involved. There appears to have been a miscommunication regarding our service guarantees, and I take full responsibility for this oversight. I have taken the following immediate actions: 1. Processed a refund of $378.43 to your original payment method 2. Added a $378.43 service credit to your account for future use 3. Implemented additional training for our staff based on your feedback Your case has been assigned reference number REF-DDE16B86 for any future correspondence. Please allow 3-5 business days for the refund to appear in your account. Thank you for giving us the opportunity to address this matter. Your feedback helps us improve. Sincerely, Susan Thompson Brand Representative BroadBand Express

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Oct 22, 2024 Sabryna Robel

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