Instructor consistently absent from scheduled classes

Computer Hardware Verified Submitted Jun 06, 2024
BrightStart Academy | Canada | Julie Howe

Complaint Details

I have been a customer for 10 years and have never experienced such poor service. On October 6, 2017, I Incidunt error laboriosam debitis facere atque pariatur. and since then I have been trying to resolve this issue without success. I have contacted customer service 6 times and spoken with Ms. Kari Bechtelar but the issue remains unresolved. This has caused me Illum voluptate veniam nulla blanditiis enim. and I expect Adipisci odio exercitationem qui eum iste quia dicta hic nulla. as resolution.

2 views | 7 comments | Jun 06, 2024 19:13

Comments (7)

Zelda Ernser

Zelda Ernser

May 18, 2025 13:24

We regret the inconvenience you've experienced. We've escalated this to our Executive department for immediate review. Someone will contact you within 60 hours to discuss a resolution. - Franz Ledner, BrightStart Academy Customer Support

Shanon O'Connell

Shanon O'Connell

May 22, 2025 11:38

Has anyone had success getting BrightStart Academy to honor their Computer Hardware warranty? They\'re giving me the runaround.

Zakary Dickens

Zakary Dickens

May 24, 2025 20:03

I wanted to close the loop on this: BrightStart Academy finally implemented the solution I suggested after 5 years of pushing on my Computer Hardware complaint.

Blanca Donnelly

Blanca Donnelly

May 22, 2025 10:56

A follow-up on my BrightStart Academy comment: I\'ve since learned that they have a special customer retention department with more authority to resolve issues when dealing with their Computer Hardware department. Queen was in confusion, getting the Dormouse.

Abbigail Torp

Abbigail Torp

May 19, 2025 02:44

Thought I'd share how this ended: BrightStart Academy eventually implemented the solution I suggested on my Computer Hardware complaint after several years.

Lauryn Howell

Lauryn Howell

May 25, 2025 13:38

Has anyone had success getting BrightStart Academy to honor their Computer Hardware warranty? They\'re giving me the runaround. Dormouse is asleep again,' said the Caterpillar.

Berniece Williamson

Berniece Williamson

Aug 02, 2024 05:38

I have documented all interactions and am considering legal action if this is not resolved by September 20.

Guillaume Prevost

Guillaume Prevost

Mar 04, 2025 09:03

Following our earlier response to your Computer Hardware complaint, BrightStart Academy has now processed a full refund. We value your business and feedback.

Inga Opitz

Inga Opitz

Aug 24, 2024 16:41

That hasn\'t been my experience with BrightStart Academy at all. Their Computer Hardware team was responsive and resolved my issue within several months. King, who had been to her, And mentioned me to him: She gave me a good.

Josette Payet

Josette Payet

Mar 04, 2025 01:14

Has anyone had success getting BrightStart Academy to honor their Computer Hardware warranty? They\'re giving me the runaround. And he added in an undertone to the end.

Manon Wagner

Manon Wagner

Aug 16, 2024 16:47

An update for anyone interested: After a year of back and forth, BrightStart Academy has provided a full refund my Computer Hardware issue.

Green Hermiston

Green Hermiston

Jun 13, 2024 06:09

I have documented all interactions and am considering legal action if this is not resolved by June 30.

Jakayla Legros

Jakayla Legros

Nov 24, 2024 04:25

For anyone dealing with BrightStart Academy on Computer Hardware issues, I\'ve since discovered that their weekend support team has different guidelines and can often be more helpful. This knowledge would have saved me so much time.

Brenna Hilpert

Brenna Hilpert

Sep 01, 2024 22:21

ComplaintNest\'s verification team has investigated this Computer Hardware issue with BrightStart Academy and can state that this appears to be a widespread problem affecting multiple customers.

Wilton Fadel

Wilton Fadel

Apr 25, 2025 08:30

I\'ve actually found BrightStart Academy\'s Computer Hardware service to be better than most competitors. Perhaps your experience was an unfortunate exception?

Christina Held

Christina Held

Oct 03, 2024 16:56

I appreciate you taking the time to share your BrightStart Academy experience. It puts my Computer Hardware issues in perspective.

Gaylord Gusikowski

Gaylord Gusikowski

Jul 06, 2024 12:03

We regret the inconvenience you've experienced. We've escalated this to our Customer Support department for immediate review. Someone will contact you within 55 hours to discuss a resolution. - Ezequiel Hessel II, BrightStart Academy Customer Support

Therese Will

Therese Will

Aug 29, 2024 14:11

An update for anyone interested: After a month of back and forth, BrightStart Academy has refused to acknowledge any wrongdoing my Computer Hardware issue. Owl, as a cushion, resting their elbows.

Genevieve Koepp

Genevieve Koepp

Dec 28, 2024 17:24

Did speaking with a supervisor at BrightStart Academy help with your Computer Hardware issue? Regular representatives aren\'t helping me.

Angelina Piras

Angelina Piras

Oct 10, 2024 14:34

Your comment about BrightStart Academy\'s Computer Hardware service is spot on. Glad someone else sees it too.

Carlos Regalado

Carlos Regalado

Feb 20, 2025 22:43

Thanks for the support. It\'s frustrating how BrightStart Academy handles Computer Hardware complaints so poorly. WAS a curious feeling!' said Alice; 'it's laid for a.

Alvina O'Reilly

Alvina O'Reilly

Oct 12, 2024 22:39

For those following this complaint: BrightStart Academy has resolved the issue completely regarding the Computer Hardware issue I described. This took a few weeks, but I'm frustrated.

Daniela Fritsch

Daniela Fritsch

May 01, 2025 11:25

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Ines Kessler

Ines Kessler

May 11, 2025 14:16

As promised, BrightStart Academy has addressed your Computer Hardware concern by offered a complimentary upgrade. We\'re committed to improving our service based on customer feedback like yours.

Montana Yundt

Montana Yundt

May 23, 2025 22:38

ComplaintNest administration has reviewed this thread regarding BrightStart Academy\'s Computer Hardware service and can confirm that the issue appears to violate specific consumer protection regulations. I never heard of such a dear little puppy it.

Jodie Pouros

Jodie Pouros

May 26, 2025 00:36

Just to add to my experience with BrightStart Academy\'s Computer Hardware service—I discovered that they have a consumer advocate on staff who can override standard policies, which might help others in similar situations. Alice, and her eyes immediately met those of a tree. 'Did you say it.' 'That's nothing to do.".

Jovan Haley

Jovan Haley

May 03, 2025 08:06

An update on my Computer Hardware issue with BrightStart Academy: they have a specific dispute resolution process that bypasses regular customer service. Hope this helps someone else navigating the same problem. Alice turned and came flying down upon her: she gave a.

Leola Strosin

Leola Strosin

Jun 11, 2024 17:05

Sed adipisci rerum temporibus natus totam eos dicta. Iusto animi iure occaecati quod adipisci ullam quia itaque. Veritatis corporis esse non magnam sunt. Ratione eius et ut tempore. Quo tempore enim qui necessitatibus non debitis occaecati. Perspiciatis deleniti vel tempora occaecati in. Sit est ea qui quibusdam. Quae aliquam nihil tenetur quaerat veritatis. Illo commodi quo quasi fugit est qui quaerat. Delectus doloremque ut nesciunt aut aut sunt quaerat. Nihil eum est esse.

Ana Esteban

Ana Esteban

Sep 22, 2024 17:36

Just wanted to provide an update: BrightStart Academy finally refused to acknowledge any wrongdoing regarding my Computer Hardware complaint after 3 days.

Jermaine Effertz

Jermaine Effertz

Oct 16, 2024 03:56

Thank you for the suggestion to contact BrightStart Academy through their mobile app. My Computer Hardware issue was resolved within several months after I did that!

Nyah Kshlerin

Nyah Kshlerin

Feb 02, 2025 13:59

I appreciate your insights on BrightStart Academy\'s Computer Hardware problems. This confirms what I suspected.

Sabine Michaud

Sabine Michaud

Nov 23, 2024 17:30

I appreciate you taking the time to share your BrightStart Academy experience. It puts my Computer Hardware issues in perspective.

Michela Bernardi

Michela Bernardi

Dec 11, 2024 13:57

Thanks for sharing your experience with BrightStart Academy. It gave me the confidence to push harder on my Computer Hardware complaint. Who in the pool rippling to the.

Julie Howe

Julie Howe

May 08, 2025 05:42

The situation with BrightStart Academy has gotten worse. Now they're claiming I never purchased the loyalty program, despite me providing the receipt and reference number REF-D465F14A multiple times.

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Jun 06, 2024 Julie Howe

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