BrightStart Academy
Company Information
K-12 private school
Performance Metrics
Resolved Complaints
Response Rate
4 of 27 complaints resolved
Complaint Statistics
Recent Complaints
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Charged for hotel amenities that were out of service
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Concert tickets purchased but event canceled without refund
I have been a customer for 1 years and have never experienced such poor service. On September 30, 2023, I Sit ducimus ne...
Degree program requirements changed midway
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Company Rating
Customer Ratings & Reviews
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30 verified ratings
Laverna Douglas
1 year agoVery satisfied with how they handled my complaint.
Mariah Ritchie
1 year agoThey went above and beyond to resolve my issue.
Camille Greenfelder
6 months agoBelow average experience with BrightStart Academy's customer service department. While they eventually resolved my issue, it took far too long and required multiple follow-ups.
Celestino Gutmann
1 year agoMediocre experience with BrightStart Academy. Their customer service team seems understaffed and undertrained, leading to frequent miscommunications.
Marguerite Roy
8 months agoI've had consistently positive experiences with BrightStart Academy's customer service service. Minor hiccups are addressed quickly and professionally.
Liliana Daugherty
2 weeks agoExpected more from a company like BrightStart Academy. Their customer service service is merely adequate, and they don't seem particularly concerned with improvement.
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