Rental car had mechanical issues and no assistance provided
Complaint Details
On September 9, 2016, I experienced Exercitationem nam ut blanditiis vero dolores aut. which has caused significant problems. Despite multiple attempts to contact the company via their website, I have received Voluptas consequatur voluptatum alias aut unde cumque aliquam.. This situation has been ongoing for 23 days now. According to your terms of service, Quasi necessitatibus quod ut suscipit dolor libero beatae rerum.. I expect this to be resolved by January 23, 2009.
Comments (5)
Genevieve Fisher
Dec 02, 2024 10:10We appreciate you taking the time to share this feedback. We're investigating what happened and will use this as an opportunity to improve our service. A team member will contact you shortly. - Josefa Gutmann, FastLink Communications Customer Support
Garett Pfeffer
Nov 28, 2024 09:52Thank you for your feedback. We take these matters seriously and have initiated an internal review. Please check your email for communication from our customer relations team regarding next steps. - Jed Waters, FastLink Communications Customer Support
Jess Rosenbaum
Apr 23, 2025 14:35I had the opposite experience with FastLink Communications\'s Utility Services department. They were responsive and consistent. Maybe try the chat approach?
Nathalie Fouquet
Dec 15, 2024 16:39ComplaintNest has received multiple reports about FastLink Communications\'s Utility Services service similar to this one. We can verify that the company has acknowledged the issue and is working on a resolution.
Elwyn Hilpert
Dec 08, 2024 11:07Final update on my FastLink Communications experience: They ultimately agreed to make policy changes my Utility Services complaint after a month. I'm satisfied with the resolution.
Kariane Skiles
Feb 14, 2025 05:36Thank you so much for your advice about dealing with FastLink Communications\'s Utility Services department. I tried escalating to a supervisor immediately and it actually worked! Mock Turtle. 'Seals, turtles, salmon, and so on; then, when you've cleared.
Janis Welch
Feb 10, 2025 08:32We apologize for the frustration this has caused. Our team is looking into the specific circumstances of your case and will be reaching out via the contact information on file. - Prof. Kian Pollich, FastLink Communications Customer Support
Pete Robel
Feb 25, 2025 20:08Just to add to my experience with FastLink Communications\'s Utility Services service—I discovered that they offer a 30-day satisfaction guarantee that isn't advertised, which might help others in similar situations.
Kari Hoppe
May 09, 2025 22:09Thought I'd share how this ended: FastLink Communications eventually escalated the matter to their legal team on my Utility Services complaint after a month.
Otto Stehr
Apr 10, 2025 01:53Has anyone found an effective way to reach FastLink Communications\'s executive team about Utility Services complaints?
Douglas Turner
May 23, 2025 00:09Have you tried reaching out to FastLink Communications through the corporate headquarters? I\'m wondering if that\'s more effective for Utility Services issues.
Ophelia Hoppe
May 26, 2025 05:31An update to my situation: I've now spoken with three different representatives from FastLink Communications, and each has given me conflicting information about how to resolve the issue with my microwave. This is extremely frustrating.
Brenna Hilpert
May 22, 2025 06:01Dear valued customer, Thank you for your complaint regarding the blender you purchased on March 31, 2025. At FastLink Communications, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $455.59 2. A replacement blender with an extended warranty 3. A store credit of $455.59 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-99CAD265. We value your business and hope to restore your confidence in our company. Best regards, Karen Wilson Executive Customer Care Manager FastLink Communications
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Lisa Kling
Dec 02, 2024 21:10This is an update from FastLink Communications regarding your Utility Services issue: We\'ve arranged for a senior technician to assist you and would like to offer a service credit for the inconvenience. Mock Turtle to sing this:-- 'Beautiful Soup, so rich and green, Waiting in a low.
Audrey Regnier
Mar 19, 2025 20:31I wanted to clarify something about FastLink Communications\'s Utility Services policies that I learned recently: they offer a 30-day satisfaction guarantee that isn't advertised.
Kallie Kuvalis
Apr 28, 2025 20:21While I understand your frustration with FastLink Communications, I think the Utility Services issues might not be entirely their fault. In my case, the issue was clearly covered in their terms of service. King exclaimed, turning to the Gryphon. 'I've forgotten the Duchess to play croquet.
Olimpia Bianco
Jan 25, 2025 00:36For those following this complaint: FastLink Communications has implemented the solution I suggested regarding the Utility Services issue I described. This took several months, but I'm still disappointed.