False Claims About Product Features by Horizon Minds

I purchased a jacket from Horizon Minds on May 6, 2025 for $135.91 based on specific features advertised on their website and confirmed by their sales representative David Moore (Order #MI-883326). After receiving the product, I discovered that several key features that were prominently advertised are either non-functional or completely absent from the product. Specifically, the product was advertised as having [specific feature] which is simply not present in the item I received. When I contacted Horizon Minds about this discrepancy, they claimed that their website and marketing materials are 'for illustrative purposes only' and not binding descriptions of product capabilities. This is clearly deceptive marketing designed to mislead consumers into purchasing products that don't actually have the capabilities being advertised.

I purchased a jacket from Horizon Minds on May 6, 2025 for $135.91 based on specific features advertised on their website and confirmed by their sales representative David Moore (Order #MI-883326). After receiving the product, I discovered that several key features that were prominently advertised are either non-functional or completely absent from the product. Specifically, the product was advertised as having [specific feature] which is simply not present in the item I received. When I contacted Horizon Minds about this discrepancy, they claimed that their website and marketing materials are 'for illustrative purposes only' and not binding descriptions of product capabilities. This is clearly deceptive marketing designed to mislead consumers into purchasing products that don't actually have the capabilities being advertised.