Hidden fees discovered in Excel Treasury statement

I purchased a equipment from Excel Treasury on April 19, 2011. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Herbert E. who promised to escalate my case, but I've heard nothing since.

I purchased a equipment from Excel Treasury on April 19, 2011. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Herbert E. who promised to escalate my case, but I've heard nothing since.