ATM malfunction at Bank of Pinnacle Newcastle Group resulted in lost funds

I am writing regarding order #ORD-2844-WII-4874 placed with Bank of Pinnacle Newcastle Group on March 18, 1973. I paid $231.64 for subscription, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Nicholaus X. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-2844-WII-4874 placed with Bank of Pinnacle Newcastle Group on March 18, 1973. I paid $231.64 for subscription, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Nicholaus X. and other representatives have not been helpful in resolving this matter.