Unsatisfactory resolution from Steel Manufacturing Builders Holdings
Furniture
Verified
Contacted Company
Apr 08, 2025
Complaint Details
I purchased a platform from Steel Manufacturing Builders Holdings on December 20, 2018. Shortly after using it, I experienced had my warranty claim denied unfairly. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Lilly H. who promised to escalate my case, but I've heard nothing since.
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Apr 08, 2025 10:23
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 08, 2025
Howard Ruecker
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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