Frustrated with Prestige Savings's lack of response

I want to report a serious concern with Prestige Savings's item that I purchased on May 10, 1974 from your East Tina, New York store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Margarett W., but my issue remains unresolved.

I want to report a serious concern with Prestige Savings's item that I purchased on May 10, 1974 from your East Tina, New York store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Margarett W., but my issue remains unresolved.