Trust Planners Melbourne failed to honor their commitment

I'm writing to complain about the training session I received from Trust Planners Melbourne. After paying $416.30 for accessory, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Coty Z., but have not received a satisfactory resolution.

I'm writing to complain about the training session I received from Trust Planners Melbourne. After paying $416.30 for accessory, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Coty Z., but have not received a satisfactory resolution.