Frustrated with Grand Retreat & Destinations's lack of response
Travel & Vacations
Verified
Under Review
Jul 13, 2024
Complaint Details
I want to report a serious concern with Grand Retreat & Destinations's product that I purchased on August 14, 2013 from your New Clementina, West Virginia store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Reyna A., but my issue remains unresolved.
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Jul 13, 2024 06:42
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 13, 2024
Johan Jacobs
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May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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