Hidden fees discovered from Asset of Pinnacle International

I'm writing to complain about the customer support I received from Asset of Pinnacle International. After paying $799.37 for unit, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Shania J., but have not received a satisfactory resolution.

I'm writing to complain about the customer support I received from Asset of Pinnacle International. After paying $799.37 for unit, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Shania J., but have not received a satisfactory resolution.