Unresolved issue with Cozy Palace Collection product
Travel & Vacations
Verified
Contacted Company
Jul 24, 2024
Complaint Details
I purchased a item from Cozy Palace Collection on October 22, 1995. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Wilhelm F. who promised to escalate my case, but I've heard nothing since.
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Jul 24, 2024 21:39
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 24, 2024
Harry Heathcote
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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