Quality issues with Innovative Renovations Enterprises product

I am writing regarding order #ORD-4749-SVD-4692 placed with Innovative Renovations Enterprises on March 31, 1977. I paid $563.55 for package, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Alexandra P. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-4749-SVD-4692 placed with Innovative Renovations Enterprises on March 31, 1977. I paid $563.55 for package, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Alexandra P. and other representatives have not been helpful in resolving this matter.