Warranty claim denied by Quality Works Corporation

I want to report a serious concern with Quality Works Corporation's account that I purchased on June 9, 1979 from your Reaganside, Mississippi store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Neoma H., but my issue remains unresolved.

I want to report a serious concern with Quality Works Corporation's account that I purchased on June 9, 1979 from your Reaganside, Mississippi store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Neoma H., but my issue remains unresolved.