ATM malfunction at National Money Brokers Corp. resulted in lost funds

I am writing regarding order #ORD-1378-CIH-6959 placed with National Money Brokers Corp. on August 24, 2006. I paid $847.27 for platform, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Lorena A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1378-CIH-6959 placed with National Money Brokers Corp. on August 24, 2006. I paid $847.27 for platform, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Lorena A. and other representatives have not been helpful in resolving this matter.