Palace at Royal refused to address issue
Travel & Vacations
Verified
Contacted Company
May 17, 2025
Complaint Details
I have been a loyal customer of Palace at Royal for several years. However, my recent experience has been extremely disappointing. I ordered solution (order #ORD-7708-RQA-4093) on September 16, 1972, and have encountered was denied a refund. Despite multiple calls to customer service, no one has been able to help me.
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May 17, 2025 20:14
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 17, 2025
Sonya Treutel
AI Verification
Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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