Refund refused by Palace at Royal
Travel & Vacations
Verified
Contacted Company
Mar 09, 2025
Complaint Details
I want to report a serious concern with Palace at Royal's product that I purchased on June 26, 1976 from your West Valentine, Kentucky store. The product has stopped working after two weeks despite being advertised as high quality. I've contacted customer service three times and spoken to Margret U., but my issue remains unresolved.
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Mar 09, 2025 07:00
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Mar 09, 2025
Marianna McDermott
AI Verification
Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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