Billing dispute with The Premium Lodge Enterprises

I want to report a serious concern with The Premium Lodge Enterprises's solution that I purchased on February 3, 1990 from your Rogahnmouth, Florida store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Selina Z., but my issue remains unresolved.

I want to report a serious concern with The Premium Lodge Enterprises's solution that I purchased on February 3, 1990 from your Rogahnmouth, Florida store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Selina Z., but my issue remains unresolved.