Unsatisfactory resolution from Summit Asset

I want to report a serious concern with Summit Asset's item that I purchased on May 18, 1993 from your Starkton, Connecticut store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Grover V., but my issue remains unresolved.

I want to report a serious concern with Summit Asset's item that I purchased on May 18, 1993 from your Starkton, Connecticut store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Grover V., but my issue remains unresolved.