Unsatisfactory resolution from Secure & Corporation

I'm writing to complain about the repair service I received from Secure & Corporation. After paying $979.86 for solution, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Gerda A., but have not received a satisfactory resolution.

I'm writing to complain about the repair service I received from Secure & Corporation. After paying $979.86 for solution, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Gerda A., but have not received a satisfactory resolution.