Frustrated with GlobalFinance's lack of response

I purchased a item from GlobalFinance on July 6, 2007. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Pearl L. who promised to escalate my case, but I've heard nothing since.

I purchased a item from GlobalFinance on July 6, 2007. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Pearl L. who promised to escalate my case, but I've heard nothing since.