Secure Fiscal Rio de Janeiro Enterprises refused to address issue

I want to report a serious concern with Secure Fiscal Rio de Janeiro Enterprises's service that I purchased on September 19, 1983 from your Monahanmouth, North Carolina store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Allie L., but my issue remains unresolved.

I want to report a serious concern with Secure Fiscal Rio de Janeiro Enterprises's service that I purchased on September 19, 1983 from your Monahanmouth, North Carolina store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Allie L., but my issue remains unresolved.