The Elite Mansion refused to address issue

I purchased a appliance from The Elite Mansion on May 30, 2017. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Patricia P. who promised to escalate my case, but I've heard nothing since.

I purchased a appliance from The Elite Mansion on May 30, 2017. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Patricia P. who promised to escalate my case, but I've heard nothing since.