Overcharged by Comfort Inn for service

I want to report a serious concern with Comfort Inn's accessory that I purchased on February 15, 2014 from your North Carter, Washington store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Camron S., but my issue remains unresolved.

I want to report a serious concern with Comfort Inn's accessory that I purchased on February 15, 2014 from your North Carter, Washington store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Camron S., but my issue remains unresolved.