Quality issues with Advanced Machine Alliance Duque de Caxias product

I am writing regarding order #ORD-7584-NRB-7860 placed with Advanced Machine Alliance Duque de Caxias on March 10, 2016. I paid $54.15 for gadget, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Charity Y. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-7584-NRB-7860 placed with Advanced Machine Alliance Duque de Caxias on March 10, 2016. I paid $54.15 for gadget, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Charity Y. and other representatives have not been helpful in resolving this matter.