False promises made by The Luxury Mansion representative

I'm writing to complain about the support package I received from The Luxury Mansion. After paying $328.34 for application, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Nettie B., but have not received a satisfactory resolution.

I'm writing to complain about the support package I received from The Luxury Mansion. After paying $328.34 for application, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Nettie B., but have not received a satisfactory resolution.