Overcharged by The Diamond Retreat for service
Travel & Vacations
Verified
Submitted
May 20, 2025
Complaint Details
I purchased a system from The Diamond Retreat on December 30, 1977. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Stanford J. who promised to escalate my case, but I've heard nothing since.
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May 20, 2025 05:18
Complaint Status
Submitted
Submitted
Verified
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Resolved
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Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
May 20, 2025
Luna Conn
AI Verification
Ai verifiedComplaint verified
May 26, 2025
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