Unsatisfactory resolution from Production & Enterprises

I want to report a serious concern with Production & Enterprises's unit that I purchased on October 30, 2015 from your Port Gregoriomouth, Michigan store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Uriel U., but my issue remains unresolved.

I want to report a serious concern with Production & Enterprises's unit that I purchased on October 30, 2015 from your Port Gregoriomouth, Michigan store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Uriel U., but my issue remains unresolved.