False promises made by Elite Structures Construction Ulsan representative

I'm writing to complain about the upgrade service I received from Elite Structures Construction Ulsan. After paying $109.89 for subscription, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Alexandro U., but have not received a satisfactory resolution.

I'm writing to complain about the upgrade service I received from Elite Structures Construction Ulsan. After paying $109.89 for subscription, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Alexandro U., but have not received a satisfactory resolution.