Billing dispute with Elite Construction

I am writing regarding order #ORD-8820-DGA-2519 placed with Elite Construction on July 31, 2002. I paid $360.1 for unit, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Godfrey K. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-8820-DGA-2519 placed with Elite Construction on July 31, 2002. I paid $360.1 for unit, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Godfrey K. and other representatives have not been helpful in resolving this matter.