Refund refused by Golden Hotel
Travel & Vacations
Verified
Under Review
May 20, 2025
Complaint Details
I want to report a serious concern with Golden Hotel's platform that I purchased on May 2, 2000 from your South Fletcher, West Virginia store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Esta F., but my issue remains unresolved.
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May 20, 2025 06:46
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 20, 2025
Ebony Lang
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May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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