Hidden fees discovered from FirstCash Group
Insurance
Verified
Contacted Company
Feb 27, 2025
Complaint Details
I have been a loyal customer of FirstCash Group for several years. However, my recent experience has been extremely disappointing. I ordered equipment (order #ORD-2379-KSR-6603) on May 15, 2016, and have encountered found unauthorized charges. Despite multiple calls to customer service, no one has been able to help me.
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Feb 27, 2025 08:08
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 27, 2025
Lizeth Frami
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Ai verifiedComplaint verified
May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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