Frustrated with Trust of Secure Angers's lack of response

I want to report a serious concern with Trust of Secure Angers's package that I purchased on December 9, 1990 from your Andersonville, Kansas store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Gladys N., but my issue remains unresolved.

I want to report a serious concern with Trust of Secure Angers's package that I purchased on December 9, 1990 from your Andersonville, Kansas store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Gladys N., but my issue remains unresolved.